FAQ

1.Love our game and want to unlock more items?

Please click the items or the characters with a lock, then follow the instructions on your screen, which will show you how much it will cost, then click buy and after you purchase and pay successfully, the items or the characters will be unlocked.

Or you can just unlock the full version of this game, for this will be much cheaper than you unlock them separately, you can find a shopping cart icon on the bottom of the home page, click it then follow the instructions to purchase.

2.Already purchased but removed the app accidentally?

Please don't worry, this is not a big problem, if you have purchased the app and paid successfully for the first time, your purchasing history would be saved. You can try purchasing it again and NO money will be deducted from your account.

If you get the same app on other devices with the same account and find it locked, you can also try purchasing it again without any fees.

3.Want to avoid the unauthorized purchase of your kids?

You can turn off the "In-App Purchase" switch to avoid this situation on some supported devices, you may find it in some menu lists of the "Settings", such as "For Parent" and "Restrictions".

4. Not find what you need?

If the information above doesn't help you or you have some other problems, please feel free to contact us: contact@libii.com.

For Parents:

Libii respects the privacy of its users and is committed to protecting the user's information, be it yours or your children's. We believe that you have a right to know our practices. For more information please read our Terms of Use and Privacy Policy.

About Libii:

Founded in 2012, Libii has released plenty of apps with various themes and series on IOS, Google Play and Amazon, which also wins us over 160 million downloads!

Libii is committed to creating innovative games for kids and has also been concentrating on the better designs of our products as well as the fluid operations for our dear users. We'll keep working on establishing a good relationship with our customers and bringing a healthy, happy atmosphere for them.

Above all, offering you a satisfying experience is our original intention. To this end, Libii will blaze new trails in a pioneering spirit and make more amazing games in the coming future.